Privacy policy
At Brambel, we care about your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.
Data Controller
Brambel
Olivia Larsen
CVR. No. 45683966
Else Alfelts Vej 44,
2300 Copenhagen, Denmark
What We Collect
We may collect and process the following personal data:
Name
Email address
Phone number
Shipping and billing address
Payment information (handled securely via third-party payment providers)
Order history
IP address and website activity (see Cookie Policy)
How We Use Your Data
We use your data to:
Process and ship your orders
Send order confirmations and updates
Handle returns, complaints, and customer service
Improve our website and services
Send marketing emails (only if you have given consent)
Legal Basis
We process your data under the following legal grounds:
Performance of a contract (e.g., order fulfillment)
Legal obligation (e.g., accounting and tax)
Consent (e.g., newsletter subscription)
Legitimate interest (e.g., website improvement)
How Long We Keep Your Data
We retain your data only as long as necessary:
For accounting purposes: up to 5 years (legal requirement)
For marketing: until you withdraw your consent
For customer service: typically 2 years from last purchase
Third Parties
We share your data only with trusted partners as needed to run our business:
Payment processors (e.g., Stripe, PayPal)
Shipping carriers (e.g., GLS, PostNord)
Website and email hosting providers
We never sell your personal data.
Data Security
We take data protection seriously and use secure servers, encryption, and restricted access to protect your data.
Changes to This Policy
We may update this policy occasionally. The latest version will always be available on our website.