Terms & conditions
Company Information:
Brambel
Owned by: Olivia Sønder Larsen
CVR. nr. 45683966
Address: Else Alfelts Vej 44,
2300 Copenhagen, Denmark
Mail: brambelskincare@gmail.com
Tel: +45 30 32 78 55
Ordering
You can place your order directly on our website at www.brambel.dk. Once your order is placed, you will receive a confirmation email. The purchase agreement is only valid once you have received this confirmation.
Payment
We accept the following payment methods:
-
Visa / Mastercard / Dankort
All prices are listed in DKK and include 25% VAT (Danish sales tax).
Shipping & delivery
We ship within Denmark using DAO and GLS, offering both home delivery and delivery to a parcel pick-up point.
We offer free delivery for all orders over 400 kr.
Estimated delivery time is 5-7 business days.
You will receive a tracking link via email once your order has been dispatched.
For orders outside Denmark, please contact us.
Right of Withdrawal (Returns)
You have a 30-day right of withdrawal from the date you receive your order.
Due to hygiene considerations, returned products must be unopened and in original packaging.
To return an item, please contact us at kontakt@brambel.dk with your order number and reason for return.
Return shipping is at your own expense and should be sent to:
Brambel
Else Alfelts Vej 44, 3rd floor, door no. 4, 2300 Copenhagen, Denmark
Refunds will be processed within 14 days after we receive the returned item(s).
Complaints
You are entitled to file a complaint within 24 months in accordance with Danish law.
If your product is faulty or damaged, please contact us as soon as possible with a description and a photo.
Email complaints to brambelskincare@gmail.com. Return shipping will be covered if the complaint is accepted.
Personal Data & Privacy
We treat your personal information confidentially and in accordance with the General Data Protection Regulation (GDPR).
Please see our [Privacy Policy] for full details.
Cookies
Our website uses cookies to improve your experience. By continuing to use our site, you accept our [Cookie Policy].
Product Use & Liability
Our products are handmade using natural ingredients. Please store them in a cool, dry place.
Always check the ingredient list before use. We recommend performing a patch test before first use.
Brambel is not liable for allergic reactions or individual sensitivities.